Front Desk Agent - Auburn Lodge

Front Desk · Auburn, Alabama
Department Front Desk
Employment Type Part-Time
Minimum Experience Entry-level

Auburn Lodge-Auburn, AL is actively seeking service-oriented, part-time front desk agents to join our work family! We are seeking dedicated and flexible team members who are able and willing to work nights, weekends, and holidays. Your day to day:


As a front desk agent, you will be responsible for all functions of the front desk as they relate to the daily operations of the hotel.  This position provides quality customer service and maintains a customer-focused work ethic that ensures guest satisfaction and exceeds the guests' expectations.  Work tasks include (but are not limited to):


  • Protecting guest privacy and safety when within the reasonable control of the position to do so
  • Making, editing, confirming, and editing guest reservations 
  • Communications with guests and associates
  • Telephone and computer operations
  • Report gathering and interpretation 
  • Maintenance of public areas 
  • Cash handling 
  • Key Issuance
  • Deposits 
  • Other duties as assigned 


What we need from you:

Prior hotel front desk experience is preferred but not required.  This job may require you to:


  • Operate management software, RoomKey PMS
  • Read and record assignments
  • Carry or lift items weighing up to 50 pounds
  • Push and/or pull heavy cleaning carts
  • Frequently stand and walk around the property
  • Frequently bend, stoop, and kneel
  • Must be able to write
  • Must be authorized to work in the United States


What we offer:

We offer our work family competitive pay, paid time off, and holiday pay.  You will also get to be a part of a team that challenges, mentors, and encourages you during your career!

 

Auburn Lodge is an equal opportunity employer and participates in the eVerify program. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Auburn Lodge has complied with all regulatory requirements during the COVID-19 pandemic in ensuring a safe environment for our employees and our guests.

Thank You

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  • Location
    Auburn, Alabama
  • Department
    Front Desk
  • Employment Type
    Part-Time
  • Minimum Experience
    Entry-level